Privacy policy and data protection

Privacy policy overview

How we handle your personal information when you use our site or contact us

What data we collect

We collect personal data when you submit forms, contact us directly, or interact with our website. This may include your name, contact details, and information about your business needs so we can respond meaningfully to your enquiry.

Contact details provided when you complete forms or communicate with us directly
Business information you share about services, locations, or goals
Technical data such as IP address, browser type, and device identifiers
Usage data including pages visited, time on page, and navigation paths
Preferences such as consent choices and communication settings

We also use analytics tools that gather technical information, such as device type, browser, pages visited, and approximate location, to understand how visitors use our site and to improve our content and structure.

How we use your data

We use your personal data to respond to enquiries, provide information about our services, manage our relationship with you, and operate, secure, and improve this website. This includes analysing how visitors use the site to refine content and navigation.

Where permitted, we may also use contact details to send relevant updates about our services or resources, with options to manage or withdraw your preferences at any time, subject to technical and legal limitations.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain uses. We will explain how these rights apply when you contact us with a request.

Right of access

You may ask whether we process your personal data and request a copy where legally permitted.

Right to rectification

You can ask us to correct inaccurate or incomplete personal data that we hold about you.

Right to erasure

You may request deletion of certain personal data, subject to legal or legitimate grounds for retaining some information.

Right to data portability

In some cases you may ask to receive your data in a structured format or to have it transferred to another controller.

When we share your data

We may share personal data with trusted service providers who support our operations, such as hosting companies, analytics platforms, or communication tools. These providers are required to handle data securely and use it only for agreed purposes.

In some cases we may disclose information where required by law, to protect our rights, or in connection with a business transaction. We do not sell personal data, and we aim to limit sharing to what is necessary and proportionate.

How we protect your data

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. This includes secure hosting, access controls, and regular reviews of our practices to align with evolving standards.

No system can be completely secure, and we cannot guarantee absolute protection. However, we aim to reduce risks and will act promptly if we become aware of issues that could affect your data, in line with legal obligations.

How to contact us about privacy

Use these details if you have questions about this policy or how we handle your information.
Address: 69 President Street, Johannesburg 2001 South Africa
Phone: +27415362080
Email: content@arimaxolenia.sbs